Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original packaging as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Ayayu will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 7 days after the confirmation.

Please contact us at sales@ayayu.my or (+6) 018 3800387 if you have any questions or doubts.